Double triggering?

Is this common in organelles?

I have a couple of keys that once in a while double trigger if I am playing fast. Kind of annoying to have to re-record cause of it.

it’s brand new so It can’t be dirty inside.

I’ve definitely had this issue before, especially on certain patches like piano48 and the poly beats patches. Idk if its a software or hardware issue but using a midi controller has improved it a lot.

Have you ever found out what the problem is? I would love to get rid of it!

happens to me as well

Here too - is there any way to post this as a question to the whole community? Would be great to know if this is just how they are, or if a small number of us are dealing with faulty units that could potentially be fixed.