# Organelle repair

**URL:** <https://forum.critterandguitari.com/t/organelle-repair/5259>\
**Category:** Organelle\
**Created:** [December 16, 2019, 8:25pm UTC](https://forum.critterandguitari.com/t/organelle-repair/5259 "2019-12-16T20:25:19Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Ronski](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Ronski](https://forum.critterandguitari.com/u/Ronski)\
**Post date:** [December 16, 2019, 8:25pm UTC](https://forum.critterandguitari.com/t/organelle-repair/5259/1 "2019-12-16T20:25:19Z")

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Hi! Does critter&guitari repair Organelles? Or do you know where to get spare parts? I have organelle with several issues: broken USB port, data wheel acting funny (the one you use to select and load patches) and those keys often trigger double notes when pushed once. The last one I can live with since I use external controllers but problem with patch selection and having to use an USB hub with organelle is really making my live setup unreliable…

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**Author:** ![mIIwaukee](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@mIIwaukee](https://forum.critterandguitari.com/u/mIIwaukee)\
**Post date:** [December 17, 2019, 12:33am UTC](https://forum.critterandguitari.com/t/organelle-repair/5259/2 "2019-12-17T00:33:28Z")

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C&G Customer Service recently did a repair on mine. Had a jiggly power issue that they did a fantastic job of support + fix on. I recommend you contact them.

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**Author:** ![miguel606](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@miguel606](https://forum.critterandguitari.com/u/miguel606)\
**Post date:** [May 28, 2020, 8:54pm UTC](https://forum.critterandguitari.com/t/organelle-repair/5259/3 "2020-05-28T20:54:02Z")

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Hi Milwaukee, thanks for the good repair info, my screen stopped working and I was wondering if you know anyone specific at C & G that could help with the repair, I have sent an email to the general address a week ago and havent heard back but maybe there is a better place to contact?

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**Author:** ![mIIwaukee](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@mIIwaukee](https://forum.critterandguitari.com/u/mIIwaukee)\
**Post date:** [May 28, 2020, 10:54pm UTC](https://forum.critterandguitari.com/t/organelle-repair/5259/4 "2020-05-28T22:54:58Z")

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Hey, would say be patient - those guys are busy with life and just give them some time to respond. Was very happy in the end with my repair and the way they treated me.

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**Author:** ![eliotcolburn](https://avatars.discourse-cdn.com/v4/letter/e/43a26b/32.png) [@eliotcolburn](https://forum.critterandguitari.com/u/eliotcolburn)\
**Post date:** [September 9, 2020, 4:17pm UTC](https://forum.critterandguitari.com/t/organelle-repair/5259/5 "2020-09-09T16:17:14Z")

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can i ask about how long the process took? thank you!

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**Author:** ![mIIwaukee](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@mIIwaukee](https://forum.critterandguitari.com/u/mIIwaukee)\
**Post date:** [September 9, 2020, 4:39pm UTC](https://forum.critterandguitari.com/t/organelle-repair/5259/6 "2020-09-09T16:39:03Z")

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Three weeks or so.