# Startup problem!

**URL:** <https://forum.critterandguitari.com/t/startup-problem/433>\
**Category:** Organelle\
**Created:** [July 1, 2016, 12:37pm UTC](https://forum.critterandguitari.com/t/startup-problem/433 "2016-07-01T12:37:15Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![bink](https://avatars.discourse-cdn.com/v4/letter/b/439d5e/32.png) [@bink](https://forum.critterandguitari.com/u/bink)\
**Post date:** [July 1, 2016, 12:37pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/1 "2016-07-01T12:37:15Z")

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Hi there,

my organelle doesn’t startup anymore. It freezes at 99% and sometimes it starts rebooting after passing the 20%.  
help?

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**Author:** ![oweno](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.critterandguitari.com/oweno/32/10_2.png) [@oweno](https://forum.critterandguitari.com/u/oweno)\
**Post date:** [July 1, 2016, 1:40pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/2 "2016-07-01T13:40:57Z")

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This is often a problem with the micro SD card in the back of the device not well seated in its holder. The micro SD contains the operating system, so if it is removed or not correctly inserted it will freeze at 99%

 ![](https://canada1.discourse-cdn.com/flex035/uploads/critterandguitari/original/1X/870a7c1051ac6e988ba8ec7903b12de9470c6f64.png)

To check that is inserted correctly, you have to eject it and reinsert it. While powered off use a paperclip to eject it: push SD card in and then it will gently spring out. Then reinsert the SD card, pressing it forward until it ‘clicks.’ It should be slightly recessed from the aluminum enclosure.

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**Author:** ![bink](https://avatars.discourse-cdn.com/v4/letter/b/439d5e/32.png) [@bink](https://forum.critterandguitari.com/u/bink)\
**Post date:** [July 1, 2016, 2:34pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/3 "2016-07-01T14:34:02Z")

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thanks, I tried this already a couple of times with no luck…will try again though.

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**Author:** ![oweno](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.critterandguitari.com/oweno/32/10_2.png) [@oweno](https://forum.critterandguitari.com/u/oweno)\
**Post date:** [July 1, 2016, 2:47pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/4 "2016-07-01T14:47:32Z")

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hmm. It is also strange that it gets to 20% and then starts over, I haven’t heard of that before, it resets and starts counting from 0% again? That could be some kind of power problem, are you using the supplied adapter?

Also, if you are able to plug in a monitor or TV the Organelle spits out a bunch of messages as it boots that might shed light on what is happening…

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**Author:** ![bink](https://avatars.discourse-cdn.com/v4/letter/b/439d5e/32.png) [@bink](https://forum.critterandguitari.com/u/bink)\
**Post date:** [July 4, 2016, 4:10pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/5 "2016-07-04T16:10:29Z")

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wanted to check the screen today,  
started up and it’s works like nothing happend…weird, guess it was a SD card thing…  
let you know if it pops up again, thanks anyway

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**Author:** ![glia](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.critterandguitari.com/glia/32/535_2.png) [@glia](https://forum.critterandguitari.com/u/glia)\
**Post date:** [September 19, 2016, 11:02pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/6 "2016-09-19T23:02:51Z")

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Rad

this happened to me but just fixed it

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**Author:** ![Wildebeast](https://avatars.discourse-cdn.com/v4/letter/w/5f8ce5/32.png) [@Wildebeast](https://forum.critterandguitari.com/u/Wildebeast)\
**Post date:** [December 26, 2016, 1:26am UTC](https://forum.critterandguitari.com/t/startup-problem/433/7 "2016-12-26T01:26:32Z")

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Hi  
My organelle was mistakenly up plugged from the wall without with out being shut down properly  
Now it won’t start up and load  
It’s gets to 99% and stops  
Or it gets to 34% and starts over  
Did I destroy micro sd card?  
The organelle worked perfectly until this happened

Thanks

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**Author:** ![kepler](https://avatars.discourse-cdn.com/v4/letter/k/71c47a/32.png) [@kepler](https://forum.critterandguitari.com/u/kepler)\
**Post date:** [August 20, 2017, 5:51am UTC](https://forum.critterandguitari.com/t/startup-problem/433/8 "2017-08-20T05:51:51Z")

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I’m currently having the same problem. I’ve tried re-inserting the microSD with no luck. Is there any other way to fix this problem?

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**Author:** ![HOLOMUD](https://avatars.discourse-cdn.com/v4/letter/h/bbce88/32.png) [@HOLOMUD](https://forum.critterandguitari.com/u/HOLOMUD)\
**Post date:** [September 5, 2017, 10:53am UTC](https://forum.critterandguitari.com/t/startup-problem/433/9 "2017-09-05T10:53:49Z")

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I have the same problem. It came with this out of the box.  
First it boots to 30% and restart over and over. After re-powering it stucks at 99%.  
Very frustrating. I also tried to reinstall patches and mounting the 2.1 Firmware ISO on the sd with no luck and difference in the booting process. ☹

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**Author:** ![shreeswifty](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.critterandguitari.com/shreeswifty/32/790_2.png) [@shreeswifty](https://forum.critterandguitari.com/u/shreeswifty)\
**Post date:** [September 5, 2017, 2:07pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/10 "2017-09-05T14:07:26Z")

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not making any promises but try this: using a tiny paper clip on the back of the organelle there is a tiny slot where the main SDcard (not the USB) card sits press gently and eject it, then re seat it. Fingers crossed

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**Author:** ![oweno](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.critterandguitari.com/oweno/32/10_2.png) [@oweno](https://forum.critterandguitari.com/u/oweno)\
**Post date:** [September 5, 2017, 2:24pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/11 "2017-09-05T14:24:35Z")

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If it is starting over and over at 30% this might be a power problem. Are you using the included adapter? Do you have any other adapters to try?

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**Author:** ![HOLOMUD](https://avatars.discourse-cdn.com/v4/letter/h/bbce88/32.png) [@HOLOMUD](https://forum.critterandguitari.com/u/HOLOMUD)\
**Post date:** [September 7, 2017, 4:54pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/12 "2017-09-07T16:54:35Z")

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Thanks shreeswifty & oweno for the reply.  
So, as many others I ejected rejected it a lot of times. And of course I had to when I mounted the new firmware on 😉 .

@oweno  
this is a good hint. I used a “third party” power adapter, but it should work - all needed parameters are identical.  
However, I’ve to buy an adapter because I’m staying in Germany and the included one isn’t for our power plugs.  
I hope it will work, otherwise I’m more frustrated because of spending more money for nothing (Btw, a great song…).  
Will do that next week and report if this helped.

Thx again,  
Holomud.

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**Author:** ![HOLOMUD](https://avatars.discourse-cdn.com/v4/letter/h/bbce88/32.png) [@HOLOMUD](https://forum.critterandguitari.com/u/HOLOMUD)\
**Post date:** [September 8, 2017, 1:51pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/13 "2017-09-08T13:51:01Z")

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@oweno  
You are my man! You are right, I bought an adapter and it works! Great.  
It’s really strange that it won’t work correctly with the other one…

Thx, you made me happy.  
Greetz

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**Author:** ![prl\_b](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@prl\_b](https://forum.critterandguitari.com/u/prl_b)\
**Post date:** [April 29, 2019, 12:00am UTC](https://forum.critterandguitari.com/t/startup-problem/433/14 "2019-04-29T00:00:03Z")

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Hey everyone. Sorry for bringing this topic back to the top but I also had a similar problem. My Organelle froze and now it’s always frozen at “starting at 99%”. I removed the SD card and reinserted it several times with no luck. Any advice or suggestions? Thanks.

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**Author:** ![thetechnobear](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.critterandguitari.com/thetechnobear/32/42_2.png) [@thetechnobear](https://forum.critterandguitari.com/u/thetechnobear)\
**Post date:** [April 29, 2019, 10:16am UTC](https://forum.critterandguitari.com/t/startup-problem/433/15 "2019-04-29T10:16:56Z")

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does it do this when the USB stick is **not** inserted?  
it it does it only when USB stick is present then try a different USB stick.

more than likely this is not the case though…

in which case, the next course of action(\*) is to try to re-write the sdcard image…  
id preferably use a new sdcard at the same time - just because they are cheap, and it simulatenosly removes the possibility of an sdcard failure.

this is covered here:

> [@SD card disk image with patch storage](https://forum.critterandguitari.com/t/sd-card-disk-image-with-patch-storage/2838):
>
> We just put up an SD card disk image that is formatted with an extra partition for storing patches. Previously those wishing to store patches on the SD card had to manually create this partition, but now you can just download and burn this disk image! The disk image is for an 8GB SD card, which means there are about 4GB for patch storage. You can grab the disk image here: [http://thepeacetreaty.org/organelle/diskimages/](http://thepeacetreaty.org/organelle/diskimages/) and download the file: 20180529-v3.1.img.zip Flash the image to an SD …

this will almost certainly cure the issue…

(I should point out that the Organelle “freezing” would not normally corrupt the sdcard , its even pretty unlucky for it to corrupt the usb card … but perhaps you were just ‘unlucky’)

* * *

(\*) if you have decent linux experience, then you could connect an HDMI monitor, and see if its even booting - and whats happening - but even if this is possible, your going to need some reasonable linux skills to sort it out - and frankly its more effort than rebuilding the image 😉

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**Author:** ![chrisk](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.critterandguitari.com/chrisk/32/11_2.png) [@chrisk](https://forum.critterandguitari.com/u/chrisk)\
**Post date:** [April 29, 2019, 6:14pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/16 "2019-04-29T18:14:40Z")

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Hi,

Sorry to hear this! What patch were you using when it froze?

Just to be sure, when reinserting the microSD card, you gently push until you hear/feel a click, correct?

The assessment from @thetechnobear is correct - reflashing the Organelle’s OS should fix it. Have you been able to try this?

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**Author:** ![prl\_b](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@prl\_b](https://forum.critterandguitari.com/u/prl_b)\
**Post date:** [April 30, 2019, 1:49am UTC](https://forum.critterandguitari.com/t/startup-problem/433/17 "2019-04-30T01:49:42Z")

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Dear @chrisk and @thetechnobear,  
thank you for your replies.  
I just bought a new MicroSD card (SanDisk microSDHC 16gb) and I did every step as told but unfortunately still frozen at 99%… The patch was “Long samples player Stereo”. I used the latest link for the disk image “20180529-v3” and the card is 16gb so it should work. Can you maybe give me any other suggestion?  
Thanks!

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**Author:** ![chrisk](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.critterandguitari.com/chrisk/32/11_2.png) [@chrisk](https://forum.critterandguitari.com/u/chrisk)\
**Post date:** [April 30, 2019, 5:48pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/18 "2019-04-30T17:48:47Z")

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Hi,

Just to be sure, when reinserting the microSD card, you gently push until you hear/feel a click, correct?

Can you try connecting an HDMI cable to the Organelle and a TV/monitor and then powering on the Organelle? The Organelle should be printing its boot up process to the screen.

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**Author:** ![prl\_b](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@prl\_b](https://forum.critterandguitari.com/u/prl_b)\
**Post date:** [May 2, 2019, 12:11am UTC](https://forum.critterandguitari.com/t/startup-problem/433/19 "2019-05-02T00:11:33Z")

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Dear @chrisk,  
Yes, it does the click. I connected to a TV and this is what it says. I absolutely have no idea what to do so any help would be great from you guys @chrisk and @thetechnobear.

 ![organelle](https://canada1.discourse-cdn.com/flex035/uploads/critterandguitari/original/2X/8/8c11f8f496e8ed99d6f4337b731cfcb1d52c1414.jpeg)

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**Author:** ![prl\_b](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@prl\_b](https://forum.critterandguitari.com/u/prl_b)\
**Post date:** [May 3, 2019, 3:30pm UTC](https://forum.critterandguitari.com/t/startup-problem/433/20 "2019-05-03T15:30:50Z")

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Any help please?

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