I was using my Organelle just fine, clicked on a patch (Granular Freezer) then Organelle stopped responding, I had to remove the cable and restart the device and from then on it is stuck at 99% during reboot. I tried to rewrite the SD image, also tried with a different SD card by flashing the latest disk image, but it does not work. I am using the right power supply that I received with Organelle. What could be the problem? Did anyone experience this and how do I solve this?
I assume you have tried without anything attached to the Organelle… (e.g. usb sticks, wifi sticks etc)
also if you plug it into a TV/HDMI display, does anything appear… or does it remain blank?
I assume whatever you used to write the sdcard, verified the card was correctly written to.
apart from that, if you have re-written the SD card image correctly, and its still not working then Id say its (unfortunately) some kind of hardware failure.
so you’d need to contact C&G - https://www.critterandguitari.com/pages/contact-us
btw: an ‘unclean’ shutdown, is very unlikely (in practice) to make the Organelle unbootable, but even if it did - then re-writing the sdcard will remedy this, since this is where the OS is held… there’s no other hidden data … so its equivalent to a full factory reset.
Sorry to hear this. This is an unusual occurrence. As @thetechnobear says, if we assume your SD Cards were flashed correctly, there’s something else going on. I see you contacted us via email already too. I will follow up with you there. Thanks
