99% the organelle don't start.. my micro sd its damaged

help…my micro sd of the croteri its destroyed and i can’t install the operating system in other micro sd. i followed these steps but i can’t do Help! swapped out OS

How did the first microSD get destroyed?

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i don’t know that to do
help me

If you tried downloading the OS and copying to the microSD card with the dd command and you are still having issues, please contact us directly: https://critterandguitari.com/contact

I had this exact issue on a new unit bought direct. I was setting up the unit into my studio env and power was pulled. As a result the SD became corrupt and the thread supplied worked. Download the image, flash the SD, reboot -> works. Thanks!