SOLVED: New Eyesy doesn't fully boot - black screen after Loading T- Trigon Traveller

Hello,

I received my brand new Eyesy yesterday but it seems to be having an issue. I have it plugged into a display via HDMI and have audio feeding the input, and when I turn it on I see the colorful screen followed by the Eyesy screen. It shows items loading in the lower left corner but after getting to “Loading T- Trigon Traveller” the screen goes completely black. I’m not able to pull up the On Screen Display or make anything appear by pressing any of the buttons. Power cycling it repeats this.

I did insert the USB/Wifi and held shift to load in AP mode, and could connect to it on my computer. The following is the log, it appears to reference an unsupported file type. Am I doing something wrong, or is there anything I can do to make this work? Or do I need to seek out returning the unit? Thanks! -Patrick

connected to websocket server
starting…
Failed to symlink /root/.config/pulse/6d2eba5f8339454faac41f67778768b0-runtime.tmp to /tmp/pulse-PKdhtXMmr18n: Read-only file system
Failed to symlink /root/.config/pulse/6d2eba5f8339454faac41f67778768b0-runtime.tmp: Read-only file system
pygame version 1.9.3
opening frame buffer…
opened screen at: (1280, 720)

loading modes…
/sdcard/Modes/Python/S - AA Selector/main.py
/sdcard/Modes/Python/S - Aquarium/main.py
/sdcard/Modes/Python/S - Big City Scroll/main.py
/sdcard/Modes/Python/S - Binary Star/main.py
/sdcard/Modes/Python/S - Bits Horizontal/main.py
/sdcard/Modes/Python/S - Bits Vertical/main.py
/sdcard/Modes/Python/S - Breezy Feather LFO/main.py
/sdcard/Modes/Python/S - Circle Row - LFO/main.py
/sdcard/Modes/Python/S - Circle Scope - Img/main.py
/sdcard/Modes/Python/S - Circle Scope Connected/main.py
/sdcard/Modes/Python/S - Circular Trigon Field/main.py
/sdcard/Modes/Python/S - Classic Horizontal/main.py
/sdcard/Modes/Python/S - Classic Vertical/main.py
/sdcard/Modes/Python/S - Concentric/main.py
/sdcard/Modes/Python/S - Cone Scope/main.py
/sdcard/Modes/Python/S - Dancing Circle - Img/main.py
/sdcard/Modes/Python/S - Five Lines Spin/main.py
/sdcard/Modes/Python/S - Floating Ball/main.py
/sdcard/Modes/Python/S - Football Scope/main.py
/sdcard/Modes/Python/S - Googly Eyes/main.py
/sdcard/Modes/Python/S - Gradient Cloud/main.py
/sdcard/Modes/Python/S - Gradient Column/main.py
/sdcard/Modes/Python/S - Gradient Friend/main.py
/sdcard/Modes/Python/S - Grid Circles - Filled/main.py
/sdcard/Modes/Python/S - Grid Polygons/main.py
/sdcard/Modes/Python/S - Grid Slide Square/main.py
/sdcard/Modes/Python/S - Grid Slide Square - Filled/main.py
/sdcard/Modes/Python/S - Grid Triangles/main.py
/sdcard/Modes/Python/S - H Circles - Img/main.py
/sdcard/Modes/Python/S - Interference - LFO/main.py
/sdcard/Modes/Python/S - Line Bounce Four - LFO/main.py
/sdcard/Modes/Python/S - Line Bounce Two - LFO/main.py
/sdcard/Modes/Python/S - Line Traveller/main.py
/sdcard/Modes/Python/S - Mirror Grid/main.py
/sdcard/Modes/Python/S - Mirror Grid Inverse/main.py
/sdcard/Modes/Python/S - Oscilloscope/main.py
/sdcard/Modes/Python/S - Perspective Lines/main.py
/sdcard/Modes/Python/S - Perspective Lines LFO/main.py
/sdcard/Modes/Python/S - Radial Scope/main.py
/sdcard/Modes/Python/S - Radiating Square/main.py
/sdcard/Modes/Python/S - Slinky Clock Text/main.py
/sdcard/Modes/Python/S - Sound Jaws-AG/main.py
/sdcard/Modes/Python/S - Square Shadows/main.py
/sdcard/Modes/Python/S - Three Scopes/main.py
/sdcard/Modes/Python/S - Two Scopes/main.py
/sdcard/Modes/Python/S - X Scope New/main.py
/sdcard/Modes/Python/S - Zoom Scope/main.py
/sdcard/Modes/Python/T - Ball of Mirrors/main.py
/sdcard/Modes/Python/T - Basic Image/main.py
/sdcard/Modes/Python/T - Bezier Cousins-Trails/main.py
/sdcard/Modes/Python/T - Bits H/main.py
/sdcard/Modes/Python/T - Bits V/main.py
/sdcard/Modes/Python/T - BoM OG Trans/main.py
/sdcard/Modes/Python/T - Density Squares/main.py
/sdcard/Modes/Python/T - Draws Hashmarks New/main.py
/sdcard/Modes/Python/T - Font Patterns/main.py
/sdcard/Modes/Python/T - Font Recedes/main.py
/sdcard/Modes/Python/T - Image + Circle - Img/main.py
/sdcard/Modes/Python/T - Line Rotate-Trails/main.py
/sdcard/Modes/Python/T - Magnify Cloud - LFO/main.py
/sdcard/Modes/Python/T - Marching Four - Img/main.py
/sdcard/Modes/Python/T - Migrating Circle Grids/main.py
/sdcard/Modes/Python/T - Origami Triangles/main.py
/sdcard/Modes/Python/T - Reckie/main.py
/sdcard/Modes/Python/T - Slideshow Grid-AG-Alpha/main.py
/sdcard/Modes/Python/T- Trigon Traveller/main.py
running setup…

setting mode: /sdcard/Modes/Python/S - AA Selector/
setup S - AA Selector
/sdcard/Modes/Python/S - AA Selector/
setting mode: /sdcard/Modes/Python/S - Aquarium/
setup S - Aquarium
/sdcard/Modes/Python/S - Aquarium/
setting mode: /sdcard/Modes/Python/S - Big City Scroll/
setup S - Big City Scroll
/sdcard/Modes/Python/S - Big City Scroll/
setting mode: /sdcard/Modes/Python/S - Binary Star/
setup S - Binary Star
/sdcard/Modes/Python/S - Binary Star/
setting mode: /sdcard/Modes/Python/S - Bits Horizontal/
setup S - Bits Horizontal
/sdcard/Modes/Python/S - Bits Horizontal/
setting mode: /sdcard/Modes/Python/S - Bits Vertical/
setup S - Bits Vertical
/sdcard/Modes/Python/S - Bits Vertical/
setting mode: /sdcard/Modes/Python/S - Breezy Feather LFO/
setup S - Breezy Feather LFO
/sdcard/Modes/Python/S - Breezy Feather LFO/
setting mode: /sdcard/Modes/Python/S - Circle Row - LFO/
setup S - Circle Row - LFO
/sdcard/Modes/Python/S - Circle Row - LFO/
setting mode: /sdcard/Modes/Python/S - Circle Scope - Img/
setup S - Circle Scope - Img
loading image file: bullets.png
loading image file: cloud.png
/sdcard/Modes/Python/S - Circle Scope - Img/
setting mode: /sdcard/Modes/Python/S - Circle Scope Connected/
setup S - Circle Scope Connected
/sdcard/Modes/Python/S - Circle Scope Connected/
setting mode: /sdcard/Modes/Python/S - Circular Trigon Field/
setup S - Circular Trigon Field
/sdcard/Modes/Python/S - Circular Trigon Field/
setting mode: /sdcard/Modes/Python/S - Classic Horizontal/
setup S - Classic Horizontal
/sdcard/Modes/Python/S - Classic Horizontal/
setting mode: /sdcard/Modes/Python/S - Classic Vertical/
setup S - Classic Vertical
/sdcard/Modes/Python/S - Classic Vertical/
setting mode: /sdcard/Modes/Python/S - Concentric/
setup S - Concentric
/sdcard/Modes/Python/S - Concentric/
setting mode: /sdcard/Modes/Python/S - Cone Scope/
setup S - Cone Scope
/sdcard/Modes/Python/S - Cone Scope/
setting mode: /sdcard/Modes/Python/S - Dancing Circle - Img/
setup S - Dancing Circle - Img
loading image file: bullets.png
/sdcard/Modes/Python/S - Dancing Circle - Img/
setting mode: /sdcard/Modes/Python/S - Five Lines Spin/
setup S - Five Lines Spin
/sdcard/Modes/Python/S - Five Lines Spin/
setting mode: /sdcard/Modes/Python/S - Floating Ball/
setup S - Floating Ball
/sdcard/Modes/Python/S - Floating Ball/
setting mode: /sdcard/Modes/Python/S - Football Scope/
setup S - Football Scope
/sdcard/Modes/Python/S - Football Scope/
setting mode: /sdcard/Modes/Python/S - Googly Eyes/
setup S - Googly Eyes
/sdcard/Modes/Python/S - Googly Eyes/
setting mode: /sdcard/Modes/Python/S - Gradient Cloud/
setup S - Gradient Cloud
/sdcard/Modes/Python/S - Gradient Cloud/
setting mode: /sdcard/Modes/Python/S - Gradient Column/
setup S - Gradient Column
/sdcard/Modes/Python/S - Gradient Column/
setting mode: /sdcard/Modes/Python/S - Gradient Friend/
setup S - Gradient Friend
/sdcard/Modes/Python/S - Gradient Friend/
setting mode: /sdcard/Modes/Python/S - Grid Circles - Filled/
setup S - Grid Circles - Filled
/sdcard/Modes/Python/S - Grid Circles - Filled/
setting mode: /sdcard/Modes/Python/S - Grid Polygons/
setup S - Grid Polygons
/sdcard/Modes/Python/S - Grid Polygons/
setting mode: /sdcard/Modes/Python/S - Grid Slide Square/
setup S - Grid Slide Square
/sdcard/Modes/Python/S - Grid Slide Square/
setting mode: /sdcard/Modes/Python/S - Grid Slide Square - Filled/
setup S - Grid Slide Square - Filled
/sdcard/Modes/Python/S - Grid Slide Square - Filled/
setting mode: /sdcard/Modes/Python/S - Grid Triangles/
setup S - Grid Triangles
/sdcard/Modes/Python/S - Grid Triangles/
setting mode: /sdcard/Modes/Python/S - H Circles - Img/
setup S - H Circles - Img
loading image file: bullets.png
/sdcard/Modes/Python/S - H Circles - Img/
setting mode: /sdcard/Modes/Python/S - Interference - LFO/
setup S - Interference - LFO
/sdcard/Modes/Python/S - Interference - LFO/
setting mode: /sdcard/Modes/Python/S - Line Bounce Four - LFO/
setup S - Line Bounce Four - LFO
/sdcard/Modes/Python/S - Line Bounce Four - LFO/
setting mode: /sdcard/Modes/Python/S - Line Bounce Two - LFO/
setup S - Line Bounce Two - LFO
/sdcard/Modes/Python/S - Line Bounce Two - LFO/
setting mode: /sdcard/Modes/Python/S - Line Traveller/
setup S - Line Traveller
/sdcard/Modes/Python/S - Line Traveller/
setting mode: /sdcard/Modes/Python/S - Mirror Grid/
setup S - Mirror Grid
/sdcard/Modes/Python/S - Mirror Grid/
setting mode: /sdcard/Modes/Python/S - Mirror Grid Inverse/
setup S - Mirror Grid Inverse
/sdcard/Modes/Python/S - Mirror Grid Inverse/
setting mode: /sdcard/Modes/Python/S - Oscilloscope/
setup S - Oscilloscope
/sdcard/Modes/Python/S - Oscilloscope/
setting mode: /sdcard/Modes/Python/S - Perspective Lines/
setup S - Perspective Lines
/sdcard/Modes/Python/S - Perspective Lines/
setting mode: /sdcard/Modes/Python/S - Perspective Lines LFO/
setup S - Perspective Lines LFO
/sdcard/Modes/Python/S - Perspective Lines LFO/
setting mode: /sdcard/Modes/Python/S - Radial Scope/
setup S - Radial Scope
/sdcard/Modes/Python/S - Radial Scope/
setting mode: /sdcard/Modes/Python/S - Radiating Square/
setup S - Radiating Square
/sdcard/Modes/Python/S - Radiating Square/
setting mode: /sdcard/Modes/Python/S - Slinky Clock Text/
setup S - Slinky Clock Text
/sdcard/Modes/Python/S - Slinky Clock Text/
setting mode: /sdcard/Modes/Python/S - Sound Jaws-AG/
setup S - Sound Jaws-AG
/sdcard/Modes/Python/S - Sound Jaws-AG/
setting mode: /sdcard/Modes/Python/S - Square Shadows/
setup S - Square Shadows
/sdcard/Modes/Python/S - Square Shadows/
setting mode: /sdcard/Modes/Python/S - Three Scopes/
setup S - Three Scopes
/sdcard/Modes/Python/S - Three Scopes/
setting mode: /sdcard/Modes/Python/S - Two Scopes/
setup S - Two Scopes
/sdcard/Modes/Python/S - Two Scopes/
setting mode: /sdcard/Modes/Python/S - X Scope New/
setup S - X Scope New
/sdcard/Modes/Python/S - X Scope New/
setting mode: /sdcard/Modes/Python/S - Zoom Scope/
setup S - Zoom Scope
/sdcard/Modes/Python/S - Zoom Scope/
setting mode: /sdcard/Modes/Python/T - Ball of Mirrors/
setup T - Ball of Mirrors
/sdcard/Modes/Python/T - Ball of Mirrors/
setting mode: /sdcard/Modes/Python/T - Basic Image/
setup T - Basic Image
loading image file: airport.png
loading image file: monitors.png
loading image file: mushroom.png
loading image file: plant.png
/sdcard/Modes/Python/T - Basic Image/
setting mode: /sdcard/Modes/Python/T - Bezier Cousins-Trails/
setup T - Bezier Cousins-Trails
/sdcard/Modes/Python/T - Bezier Cousins-Trails/
setting mode: /sdcard/Modes/Python/T - Bits H/
setup T - Bits H
/sdcard/Modes/Python/T - Bits H/
setting mode: /sdcard/Modes/Python/T - Bits V/
setup T - Bits V
/sdcard/Modes/Python/T - Bits V/
setting mode: /sdcard/Modes/Python/T - BoM OG Trans/
setup T - BoM OG Trans
/sdcard/Modes/Python/T - BoM OG Trans/
setting mode: /sdcard/Modes/Python/T - Density Squares/
setup T - Density Squares
FFFFFFFF
/sdcard/Modes/Python/T - Density Squares/
setting mode: /sdcard/Modes/Python/T - Draws Hashmarks New/
setup T - Draws Hashmarks New
/sdcard/Modes/Python/T - Draws Hashmarks New/
setting mode: /sdcard/Modes/Python/T - Font Patterns/
setup T - Font Patterns
/sdcard/Modes/Python/T - Font Patterns/
setting mode: /sdcard/Modes/Python/T - Font Recedes/
setup T - Font Recedes
/sdcard/Modes/Python/T - Font Recedes/
setting mode: /sdcard/Modes/Python/T - Image + Circle - Img/
setup T - Image + Circle - Img
loading image file: bridge_quarter.png
loading image file: collage_quarter.png
loading image file: grind_quarter.png
loading image file: waterfall_quarter.png
/sdcard/Modes/Python/T - Image + Circle - Img/
setting mode: /sdcard/Modes/Python/T - Line Rotate-Trails/
setup T - Line Rotate-Trails
/sdcard/Modes/Python/T - Line Rotate-Trails/
setting mode: /sdcard/Modes/Python/T - Magnify Cloud - LFO/
setup T - Magnify Cloud - LFO
/sdcard/Modes/Python/T - Magnify Cloud - LFO/
setting mode: /sdcard/Modes/Python/T - Marching Four - Img/
setup T - Marching Four - Img
loading image file: car1.png
loading image file: car2.png
loading image file: car3.png
loading image file: car4.png
/sdcard/Modes/Python/T - Marching Four - Img/
setting mode: /sdcard/Modes/Python/T - Migrating Circle Grids/
setup T - Migrating Circle Grids
/sdcard/Modes/Python/T - Migrating Circle Grids/
setting mode: /sdcard/Modes/Python/T - Origami Triangles/
setup T - Origami Triangles
/sdcard/Modes/Python/T - Origami Triangles/
setting mode: /sdcard/Modes/Python/T - Reckie/
setup T - Reckie
/sdcard/Modes/Python/T - Reckie/
setting mode: /sdcard/Modes/Python/T - Slideshow Grid-AG-Alpha/
setup T - Slideshow Grid-AG-Alpha
loading image file: angledbuilding.png
loading image file: ballplant.png
loading image file: diamondpipes.png
loading image file: trianglelights.png
/sdcard/Modes/Python/T - Slideshow Grid-AG-Alpha/
setting mode: /sdcard/Modes/Python/T- Trigon Traveller/
setup T- Trigon Traveller
loading recent grabs…
loading grab: 0.jpg
loading grab: 1.jpg
loading grab: 10.jpg
Traceback (most recent call last):
File “main.py”, line 96, in
etc.load_grabs()
File “/home/music/EYESY_OS/engines/python/etc_system.py”, line 287, in load_grabs
img = pygame.image.load(filepath)
pygame.error: Unsupported image format

Hi - just responded to your email to us about this - thanks

Thanks for the quick response Chris! Reflashing the OS onto the card did the trick. Much appreciated!