Unresponsive Keys

I got my organelle back in September and it’s a pretty neat piece of gear. Recently I have noticed a few of the keys are kind of hard to activate. One key in particular has to be mashed down with quite a lot of force, it makes playing the thing a bit of a chore. Does anyone know of a fix for this or am I basically shit out of luck?

Is it the case that the wooden keys are slightly too wide to pass easily through the holes in the metal case? I had this problem, if so I will send on the email I got from C&G on taking the Organelle apart and fixing it.

Hi @lilgrains

This sounds like an electrical issue. Please contact us here about repair: https://www.critterandguitari.com/pages/contact-us