Video capturing connections EYESY

Humbug . . . Not so good on the editor front. I have replaced my WIFI bud with Ralink 5730 chipset bud, and it still doesn’t work. The WIFI works and displays the neighbourhood’s WIFI connections, in fact just about everything except the EYESY!! I’m thinking it has a fault and may have to be returned. Updated all the drivers possible. It just doesn’t work.