Touch trouble


#1

Hello everybody !

I have a persistent problem with my organelle…
When I press the keys and I stay press, the sound of the notes played out a little random or freeze (like a chord of do mi sol, I have the mi that repeats ultra quickly, as if there had a false contact). And it happen on all patch … :sad:

(i’m french and i use google translation !!)

video : https://youtu.be/gdLPg8XF7WE

Do you have a solution ? i’m so saaaadddddd ;(
Romain


#2

Hi,

Please contact us here and we will get this taken care of.

Thanks


#3

I had the same issue and it was quickly resolved by c&g sending a new keybed, do not fear mon ami :slight_smile: