No Output on the Organelle

Hello ! My organelles output has stopped working, the 1/4 , and 1/8 options. It powers on, and seems functional in every other way. The volume display shows that it thinks it is making noise, but it is not. Is this a hardware issue? It has not been misused in any way, I just woke up and it stopped working. Should I make a new Sd card image ? Should I try to update it? Will this make it worse? Should I send it in to C&G? Thank you!

I would say, try flashing os 4 in a new Sdcard, that could be the issue, hopefully…

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