Not working Jacks

Hi friends
All the jacks (input and output) of my organelle don’t work.
All patches send signal (i can see it on display),but i cant’t hear it (cables, speakers and headphones are ok), and receive no signal (the “I” on display is steady on 0)

that’s weird.
Which patches are you using ? have you tested the 6.5 AND the 3.5 jack out ?

Hi, yes i done! Both the jacks don’t work on all patches

I just responded to your email to us.

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