Power switch is not working/responding

When I plug in my 5 Moons it initially lights up - indicating that it is connected - then it goes dark. When I push the on button - nothing happens. I tried to do a factory reset as per this link:


but nothing has changed.

I love my 5 Moons - I use it often - I need help

The SD card might not be inserted all the way. You can eject and re-insert, you should feel it click into place. Did you notice after re-flashing the SD card if the lights turned red the first time it started up? (it does this the first time it starts after flashing a new SD card).

Hi oweno- thank you for taking the time to assist me. You put me on the right path - it was the sd card - i had to re-format and now it works. Thank you.